bs99 6zz Privacy Policy

Welcome to the bs99 6zz platform. This Privacy Policy ("Policy") forms part of a legally binding agreement between you and bs99 6zz. Please read this policy carefully before using our website.

This policy describes what information we collect, why we collect it, how it is used, under what circumstances it is shared with third parties, and what steps we take to protect your information. Reading this policy together with our Terms and Conditions will give you the complete picture.

bs99 6zz collects user information in various ways. The types of information collected are listed below by category:

1.1 Registration and Account Information

The following information you provide when creating an account is collected:

• Full name and date of birth
• Mobile number and email address
• Username and password (in encrypted form)
• Residential address
• National ID or passport number (for identity verification)

1.2 Financial and Transaction Information

The following information is collected during deposit and withdrawal processes:

• bKash, Nagad, Rocket, or Upay account number
• Transaction amount, time, and reference number
• Deposit and withdrawal history
• Bonus and promotion usage records

1.3 Technical Information

When you use our website or app, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Session duration and page visit patterns
• Cookie and local storage data

1.4 Gaming Activity Information

We store the following information to improve your gaming experience on the platform and to apply responsible gaming policies:

• Play history and bet amounts
• Win and loss records
• Preferred game types and session duration
• VIP level activity and points

bs99 6zz uses collected information for specific and lawful purposes. The main purposes for which we use information are described below:

2.1 Account Management and Verification

We use registration information to confirm your identity, keep your account secure, and prevent fraudulent activity. Your mobile number is used for OTP verification and login security.

2.2 Financial Transaction Processing

Financial information is needed to complete deposit and withdrawal processes and to ensure transaction security. This information is used to enforce the minimum ৳500 deposit and ৳800 withdrawal limits.

2.3 Customer Support

Our 24/7 live chat and email support team may access account information to resolve your issues quickly. Your language preference is also stored to ensure service in Bengali and English.

2.4 Responsible Gaming

Gaming activity information is used to apply our Responsible Gaming Policy. This includes identifying patterns of excessive play, processing limit-setting requests, and providing self-exclusion options. bs99 6zz believes that safe and informed gaming is every user's right.

2.5 Service Improvement and Analytics

By analysing technical information and usage patterns, we improve website performance, add new features, and enhance the user experience.

2.6 Communications and Notifications

Your contact information is used to send important account updates, transaction confirmations, security alerts, and relevant promotional information.

Cookies and similar tracking technologies are used on the bs99 6zz website. These are stored as small data files in your browser.

3.1 Types of Cookies

• Essential Cookies: Required to keep login sessions active, verify security tokens, and remember language preferences.
• Functional Cookies: Used to remember your preferred game categories, display settings, and other personalised settings.
• Analytics Cookies: Used to understand which parts of the website are most used and to improve the service.

3.2 Cookie Control

You can manage cookies from your browser settings. However, disabling essential cookies may cause certain important parts of the service to not work correctly, particularly the login and transaction processes.

bs99 6zz does not sell your personal information to third parties. However, limited information may be shared in specific circumstances:

4.1 Service Providers

Necessary transaction information is shared with mobile banking services such as bKash, Nagad, Rocket, and Upay for payment processing. Game providers such as Pragmatic Play, PG Soft, Evolution, JILI, and Spribe may process gameplay data.

4.2 Technical Infrastructure

Technical information may be shared with secure cloud server and cybersecurity partners. These partnerships operate under full confidentiality agreements.

4.3 Legal Obligations

Information may be disclosed when required by a court order, a lawful request from an investigating authority, or to fulfil a legal obligation. In such cases, only the legally required minimum information is provided.

4.4 Business Transfers

User information may be transferred in the event of a change in business structure, merger, or acquisition. Users will be properly notified before any such change.

bs99 6zz uses industry-standard security measures to protect your information:

5.1 Encryption and Secure Connection

Our website uses an SSL certificate, which encrypts all data exchanged between your browser and our server. Strong hashing algorithms are applied when storing passwords and sensitive information.

5.2 Access Control

Only authorised personnel can access user information when necessary. Every access is logged and regularly audited. Staff are bound by confidentiality agreements.

5.3 Regular Security Assessments

Regular cybersecurity assessments are carried out on our systems. Potential vulnerabilities are identified and resolved quickly. Penetration testing is conducted by third-party security experts.

5.4 Response to Security Breaches

In the event of a security breach, bs99 6zz will promptly notify affected users and take the necessary recovery measures. If you notice any unusual activity on your account, contact our support team immediately.

bs99 6zz retains information for as long as necessary to fulfil the specific purpose:

• Active account information: retained for as long as the account remains active.
• Financial transaction records: retained for the period required by legal obligations.
• Inactive accounts: retained for a reasonable period from the date of last activity.
• Self-exclusion records: retained for an extended period for safety reasons.
• Logs and technical data: retained for a limited period for security and analytics purposes.

When information is no longer needed or the retention period expires, it is securely deleted or anonymised.

bs99 6zz provides users with the following rights regarding their information:

7.1 Right to Access Information

You can view the information stored in your account at any time. You can review your personal information by going to the profile section in the account panel.

7.2 Right to Correct Information

If any of your stored information is incorrect, you can request a correction. The support team will make the necessary changes after completing verification.

7.3 Right to Close Your Account

You can close your account if you wish. Any outstanding balance must be withdrawn first. Some information may be retained for a set period under legal obligations.

7.4 Right to Opt Out of Marketing Communications

To opt out of promotional emails or notifications, update the notification settings in your account or contact the support team. However, urgent notifications related to transactions and security will always be sent.

7.5 Data Portability

If you would like a copy of your account information, submit a request to the support team. After identity verification, your information will be provided in a convenient format.

bs99 6zz provides services only to individuals aged 21 or above. There is no possibility for minors to create an account or carry out gaming activity on our platform.

Age is verified at registration, and identity verification documents may be requested in cases of doubt. If an account is found to belong to a minor, that account will be suspended immediately and all information will be deleted.

bs99 6zz may amend or update this Privacy Policy as needed. If significant changes are made to the policy, users will be notified by email or a website notification.

Continued use of the platform after changes are made will be considered acceptance of the new policy. It is therefore recommended that you visit this page regularly.

To learn more about us or if you have questions about this policy, visit the About Us page.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our support team is available around the clock in Bengali and English.

For our frequently asked questions, read the FAQ — many common issues are answered there.